International Warranty Policy

This warranty covers manufacturing defects in materials and workmanship under normal use and in accordance with the product instructions provided by Sveston London.

Covered components may include:

• Mechanical or quartz movement
• Internal electronic components
• Dial and hands
• Watch case
• Crown and pushers
• Clasp and metal bracelet
• Rechargeable power cells or charging components where a manufacturing defect is confirmed

A component is covered only when the issue is determined to be the result of a manufacturing defect and not due to normal wear, accidental damage, misuse, or improper handling.

If a manufacturing defect is confirmed during the warranty period, Sveston London may, at its discretion:

• Repair the watch
• Repair or replace the defective component
• Replace the watch with the same model
• Replace the watch with a comparable model of similar value and specifications if the original model is unavailable

All approved warranty repairs include authorized parts and labor at no additional cost.

This warranty does not cover:

• Normal wear and tear
• Cosmetic damage such as scratches, dents, chips, fading, or discoloration
• Damage caused by accidents, impacts, drops, misuse, negligence, or improper storage
• Water damage resulting from use beyond the stated water-resistance rating
• Damage caused by unauthorized repairs, modifications, or non-approved parts and accessories
• Routine maintenance, cleaning, lubrication, regulation, or pressure testing
• Normal deterioration of leather, silicone, rubber, fabric, or other non-metal straps
• Routine battery replacement due to normal battery depletion
• Loss, theft, fire, or intentional damage
• Packaging, presentation boxes, promotional items, or complimentary accessories

Water resistance applies only within the rating specified for your watch.

Water-resistance performance may be affected by impacts, aging seals, battery replacement, or unauthorized opening of the watch case. Periodic water-resistance testing by an authorized service provider is recommended.

Water-resistance testing, gasket replacement, and preventive maintenance are not covered under warranty unless required to correct a confirmed manufacturing defect.

If you believe your Sveston London watch has a manufacturing defect, please contact our customer support team before sending your watch for inspection.

Please also provide clear photographs or videos showing the defect, if applicable.

Do not ship your watch until you receive a warranty authorization and shipping instructions from our support team.

All warranty claims are subject to technical inspection by Sveston London.

If the issue is determined not to be covered under warranty, we will provide an explanation and, where applicable, a repair quotation. No chargeable repair work will be carried out without your approval.

• Repaired watches remain covered for the remainder of the original warranty period.
• Replacement parts installed under warranty are covered for the remainder of the original warranty period or 90 days from the repair date, whichever is longer.
• Replacement watches are covered for the remaining original warranty period or 90 days from the replacement date, whichever is longer.

This warranty is provided in addition to any rights and remedies available under applicable consumer protection laws. Nothing in this warranty limits or excludes rights that cannot legally be waived or restricted under local law.